The Human Resources & Administration Department (HRAD) was created in 2018 following a critical and thorough review of the Authority’s organogram and structures in view of the ongoing and anticipated reforms and modernization and based on needs backed by workload analysis and competency requirements. The development and implementation of the HR Strategy 2014-2019 thus paved the way and dictated the need to adopt a coherent and strategic approach to manage the Authoritys most valued and critical resources.
The Department is headed by a director, who is responsible for coordinating the development and implementation of effective and efficient Human Resources and Administrative policies and procedures, strategies, and systems. The HRAD comprises of three Units namely, Human Resources, Administration, and Training Institute with each Unit headed by a Deputy Director.
The Deputy Directors supervises their respective Managers who also head the specialized Sections. The HR Management and Training & Development Sections are under the direct supervision of the Human Resources Unit. The Estate Management and Records Management Sections are under the direct supervision of the Administration, while the Training Management Section is administered by the Training Institute Unit
To coordinate the management and development of the Authority’s Human Resources and, to provide effective and efficient administrative support services.
HRAD Vision: To Transform the Authority by 2030 as the Nation’s Leading Employer of Choice and, a Service Delivery Institution of International Repute.
HRAD Mission: To continue to attract, develop and maintain a highly competent, motivated and professional workforce that delivers stakeholder determined quality services at every level of the administration.
The Authority is implementing its 4th Corporate Strategic Plan 2020-2024 that paves the way in which it is to achieve its long-term Vision and Missions objectives. The HR and Admin Department being a critical and strategic partner, is charged with the implementation of Goal 3 of the Corporate Strategic Plan, which is “Consolidate the HR and Admin gains to enhance staff competencies and inclusiveness for improved productivity”. The HRAD continued to make significant gains in transforming and modernizing Human Resources and Administration in the Authority with a view to attain its Mandate. In addition, the HRAD provides specialized technical support to the Authority in the areas of Human Resources and Administration.
The 1st HR Strategy 2014-2019 provided the strategic focus and direction and, enabled for a holistic approach to managing the Authority’s Human Resources effectively and efficiently. Over the period, the following key policy documents, strategies, tools, and systems have been developed and implemented or being implemented to guide the recruitment, management, development, motivation, and retention of staff.
The HRAD’s approach to managing its human resources is anchored on the competency-based model. It is strongly believed that for the Authority to achieve its strategic objectives of being an efficient revenue administration, it is paramount that employees are knowledgeable, skilful and of the right attitude (professional). To this end, the HRAD is committed to continue promoting mutual understanding and trust backed by good management practices needed for an excellent working environment for all employees.